The purpose of this course if to provide staff with a clear understanding of confidentiality, clear guidelines regarding handling of confidentiality information and to help identify limits of behaviour and responsibilities.
The course will cover:
The importance of confidentiality.
Understanding confidentiality
Confidentiality agreement / contract
Computer and paper copies
What form of communication can identify a person?
What information can identify a person?
Disposing of confidential information
Exercises and scenario's(group participation)

All participants that complete the course will receive a certificate

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